Job Description
Location: Reading (4 days per week in the office, 1 day from home)
Salary: Competitive + Bonus + Benefits
The Opportunity
An established alternative finance lender is looking to appoint a Client Executive to join its team in Reading.
This is an excellent opportunity for an ambitious relationship-focused professional who enjoys working directly with SME clients, building strong partnerships, and supporting businesses with tailored funding solutions. You'll play a key role in managing and developing client relationships across a diverse portfolio.
The Role
Working closely with Relationship Managers and senior stakeholders, you will be responsible for delivering exceptional service to existing clients while identifying opportunities to deepen relationships and support future growth.
Key responsibilities include:
* Acting as a primary point of contact for a portfolio of SME clients.
* Building and maintaining strong client relationships through regular communication.
* Supporting clients throughout the lifecycle of their funding facilities.
* Identifying opportunities to increase utilisation and introduce additional products where appropriate.
* Liaising with internal teams including underwriting, operations and risk.
* Managing client reviews, renewals and facility amendments.
* Ensuring high levels of customer satisfaction and service delivery.
* Supporting Relationship Managers with portfolio growth initiatives.
* Maintaining accurate records and client documentation.
About You
We're keen to speak with individuals who have:
* Experience in a relationship management, account management or customer-facing role within financial services.
* Exposure to commercial finance, asset finance, invoice finance, business lending or alternative lending environments.
* Strong communication and stakeholder management skills.
* A proactive and solutions-focused approach.
* The ability to build credibility and trust with business owners and decision-makers.
* Excellent organisational skills and attention to detail.
* A genuine interest in supporting SME businesses.
What's On Offer?
* Opportunity to join a respected alternative lender.
* Clear progression and development opportunities.
* Collaborative and entrepreneurial culture.
* Competitive salary and bonus structure.
* Modern Reading office with flexible working (4 days office-based).
* Comprehensive benefits package.
If you're looking to develop your career within a lending business where you can make a real impact and build long-term client relationships, we'd love to hear from you.