Tesco Shift Leader - Days - Bristol Bell Hill Rd Express
Join to apply for the Tesco Shift Leader - Days - Bristol Bell Hill Rd Express role at Tesco.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with a flexible option for 12 hours.
Availability windows (days 5:30 am–11 pm): Sunday, Monday, Wednesday, Friday, Saturday. Your contracted hours will be scheduled within these windows and you will receive 3 weeks’ notice of your shifts.
About the Role
Customers are at the heart of everything we do. It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a rewarding role.
Responsibilities
* Work in a fast‑paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
* Coordinate the store team to deliver an easy, fuss‑free shopping experience for customers
* Support your colleagues, ensuring they deliver daily priorities and take regular breaks
* Open and close the store, and complete duty cover, ensuring all decisions made are right for everyones safety
* Be the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Keep the store always clean, tidy, and well‑presented
* Support managers to coordinate seasonal, community and charity events
* Contribute to a great team atmosphere, inclusive of everyone
* Provide great customer service, by listening to our customers and putting them first in everything you do
* Keep the team well‑informed and up to speed on any communications, changes, or updates
* Stay knowledgeable about store performance, and look for ways to improve and simplify operations
* Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
* Follow health and safety routines and procedures, and ensure colleagues do the same
* Recognise and celebrate colleagues within the team who are providing great service
Qualifications
* To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
* To be comfortable taking the lead, and overseeing the store in the absence of your manager
* To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Benefits to suit you – choose what you use from discounts and shares to cycle‑to‑work schemes
* Uniform provided and policies to support you for all of lifes moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
* Click here to read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones welcome.
We are proud to be accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Legal & Conditions
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, breweries, wines and spirits, counters, bakery and driving roles.
Our recruitment process will only accept individuals who have passed the school leavers age; for more details, please click here.
If you meet these requirements, we would love to hear from you.
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