Organisation: Leicestershire County Council
Work Location: Loughborough Library, 31 Granby Street, Loughborough, LE11 3DU (with shared responsibility for Shepshed Library)
Salary: £28,605 - £31,029 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 15 Hours per week. This post operates on a 4 week rota including 1 Saturday per month.
Week 1 – Mon (9am-1pm) Tues (9am-5pm) Sat (9am-2pm)
Week 2 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Week 3 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Week 4 – Mon (9am-1pm) Tues (9am-5pm) Wed (10am-1pm)
Contract Type: Permanent
Closing Date: 5th June 2026
About the Role
Leicestershire libraries are at the heart of our communities, providing information and advice, activities to improve wellbeing and develop skills, supporting those seeking employment, and sharing a love of reading with people of all ages. As a Library Supervisor, you will be responsible for ensuring the provision of a high‑quality customer‑focused service through the management of a team of Library Services Assistants, Mobile Library Drivers, and volunteers.
You will ensure that team members are kept well informed and that they have the necessary skills to provide a welcoming and efficient frontline service to customers. You will manage room bookings and use of the venue, promote and deliver campaigns and other services aligned with the annual service plan, and ensure that the library sites remain attractive and well presented. You will also be responsible for collating statistical, financial, and other data to provide accurate information for service planning and monitoring.
About You
To apply for this post, you must:
* Have experience of working in a customer service environment.
* Have knowledge of health and safety and general data protection regulations.
* Be able to manage your own time effectively and to work on your own initiative.
* Be able to communicate effectively with others, including conflict resolution.
* Be able to plan and prioritise your work.
* Have IT skills and be able to collate information and data.
* Be able to travel around the county in a cost‑effective manner.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact:
Name and job title: Lee Atkin, Principal Manager
Email: lee.atkin@leics.gov.uk
Closing
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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