Job Description
Drax-Altus is partnering exclusively with a top-tier European private credit manager overseeing more than €20billion across diversified strategies. As part of the continued growth of its Private Credit business, the firm is hiring an Investor Relations / Client Operations Lead in a newly created role.
The successful candidate will sit at the centre of investor engagement: leading communications, managing sophisticated reporting and analysis requests, and helping to redefine how LP relationships and workflows are structured and delivered.
THE ROLE
Investor Communication
* Act as the central point for investor communications and requests across the Credit platform
* Manage prospective investor queries (via IR) covering operational and performance topics
* Handle information and data requests on investor details, capital activity, performance, and fees
Fund Performance Data & Analysis
* Deliver performance data to investors (IRRs, MOICs, cash flow and return analysis)
* Collaborate with Fund Finance, Portfolio Optimisation, and IR teams to ensure accuracy and consistency
Internal & External Coordination
* Liaise across Fund Control, Operations, Investment, and Portfolio Optimisation teams
* Oversee external fund administrators’ investor servicing output
* Ensure responses align with fund documentation, governance, and internal records
* Review bespoke investor reporting requirements and validate fund performance metrics
Systems & Process Enhancement
* Review and streamline IR workflows for investor communication
* Support implementation of systems to enhance efficiency and investor experience
* Manage workflow tools and query pipelines, maintaining clear records of all interactions
* Build a repository of recurring investor queries to automate outputs (dashboards, FAQs, reports)
THE REQUIREMENTS
* 7 - 10 years+ years in fund finance, fund control, fund operations, or investor servicing within private markets (ideally private credit)
* Strong understanding of closed-ended fund mechanics (capital flows, fees, investor reporting)
* Experience managing institutional investor communications and performance data delivery
* Confident with fund performance metrics (IRR, DPI, MOIC) and related calculations