Overview
Service Advisor needed in the Havant area of Hampshire. Havant
Salary around £26,000 + OTE of up to £32,000. We are working with a Main Car Dealership who are actively looking for a Service Advisor to join their friendly team.
Location: Havant area, Hampshire. Job Role – Motor Vehicle Customer Service Advisor. Salary – £26,000 + OTE up to £32,000.
Responsibilities
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner.
* Advise on estimated costs of repairs and work to be undertaken.
* Sell additional products as appropriate to customers’ needs.
* Advise on timescales and collection arrangements.
* Produce job cards on in-house computer system.
* Update customer and vehicle records.
* Document all warranty work in accordance with manufacturer policy.
* Preparation and completion of invoices.
Requirements / Qualifications
* Previous experience working as a Service Advisor within a motor garage.
* Full driving licence.
* Excellent communication skills.
* Excellent customer service skills.
Profile
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. The client is looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with being confident with up-sell opportunities.
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