Job Title: Homelessness / Housing Support Officer
Leicester Leicestershire Oadby and Wigston
Pay Rate: £12.21 per hour
Purpose of the Role
To provide high-quality housing management and housing-related support to individuals experiencing homelessness. The role focuses on ensuring accommodation is safe, secure, and well-maintained, while supporting clients to sustain their tenancy and progress towards independent living.
Key Responsibilities
Housing Management & Health & Safety
* Carry out regular health and safety checks of individual rooms and properties, ensuring compliance with required standards.
* Ensure accommodation provides a safe, secure, and well-maintained living environment.
* Identify, report, and follow up on repairs, hazards, and safeguarding concerns promptly.
Client Sign-Up & Induction
* Sign up new clients into accommodation, clearly explaining their rights and responsibilities under tenancy or licence agreements.
* Complete full client inductions, including house rules, safety procedures, and behavioural expectations.
Housing Advice & Tenancy Sustainment
1. Act as the first point of contact ...