What is the opportunity?
The Chief Administration Office (CAO) supports the Wealth Management Europe (WME) business lines through three core principles. Protect implements and embeds effective first-line controls and processes within the Advice business to ensure good client outcomes from the outset. Sustain acts as the first point of contact between Front Office and Client Facing Teams (CFT), identifying and triaging issues that impact business productivity, efficiency, and performance against KPIs and KRIs. Grow identifies process-related opportunities to increase capacity for Client Facing Teams to pursue new business, including ensuring high-quality data availability, delivering front office change projects, and providing training.
We are seeking a Regulatory and Risk Manager to join the CAO on a 12 Month FTC to cover maternity leave. The role supports the organisation on regulatory matters impacting the CFT, including horizon scanning to assess impact on CFTs and clients, and implementing regulatory changes. The role holder drives compliance with policies by assessing policy changes during consultation, deploying policies, identifying new requirements, and ensuring clear communication and understanding across CFTs.
What will you do?
* Supporting the wider Client Controls team and Head of Function with regard to operational risk, Compliance Monitoring / Financial Crime actions / Controls / RCSAs, operational resilience, data privacy, data security related matters and other new regulations
* Managing Fraud Working Group issues to improve the bank amends processes and controls and supporting CFTs with live fraud cases
* 1099b forms and process - coordinating comms, client outreach and tracking outcomes
* Management of conflict‑of‑interest submissions
* Ownership of documents in the Client Literature Forum
* Supporting implementation of Policy changes / adoption of Policies (working with Compliance)
* Supporting the HMRC Audit, or other audits related to a regulatory lens
* DSAR support
* Production of MI & Reports
* Support with any impact arising from changes to Organisational set‑up impacting Senior Managers related to SMCR responsibilities
* Escalation of critical risks ahead of time and proposition of options to resolve and mitigate risk
What do you need to succeed?
Must‑have
* Experience of working in similar roles for a wealth management firm
* In‑depth understanding of the implications of adherence to regulation and policy and able to evidence experience of embedding this in a similar firm
* Proven project management skills; well organised and able to deliver good outcomes for clients and colleagues.
* Experienced and competent at managing business projects and coordinating business initiatives in a structured manner
* Numerate and able to define MI fit for purpose
* Comfortable interacting with people at all levels of the organisation and challenging demands, if necessary
* Excellent attention to detail, taking pride in high quality output
* Able to focus on priorities and follow tasks through to completion
Nice to have
* Relevant professional qualifications
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
* Leaders who support your development through coaching and managing opportunities.
* Opportunities to work with the best in the field.
* Ability to make a difference and lasting impact.
* Work in a dynamic, collaborative, progressive, and high‑performing team.
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