Job Title: Customer Care - Full Time - Sauchiehall Street, Glasgow
Overview
McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring equal opportunities for all.
Role Description
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers to ensure a positive experience. Responsibilities include welcoming children, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining and toilet areas, and creating a warm, inviting atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Candidate Profile
* Ability to connect with customers and make them feel valued
* Friendly, welcoming, courteous, and helpful demeanor
* Strong communication skills, including attentive listening, face-to-face interaction, and eye contact
* Ability to work efficiently in a high-energy environment while maintaining high standards
* Positive attitude and team spirit
Benefits
Our benefits package includes holiday pay, service awards, meal allowances, employee discounts from top high street and online brands, and more.
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