Overview
Job Summary:
A Solution Leader supports the delivery of a given solution within the Digital Factory; defines and coordinates all necessary activities for the commercial implementation of in development products of the Digital Solutions unit with the strategic business units (SBUs), commercial affiliates (technical services and marketing). She/He has a deep understanding of the the industry and target markets, and builds close relationships with key stakeholders to ensure a successful roll-out of the solution(s). Reporting to an Expert Solution Leader, the solution leader works in close collaboration with other parts of the Digital Solutions unit (e.g., Digital Service Enablement Lead, Technical Support Lead) to understand the value of the product(s) and help define their positioning. S/He prepares global marketing support programs and provides marketing assistance to field personnel and customers while supporting the release of the product.
Responsibilities
Key Accountabilities
Essential Functions:
1. Works closely with and supports Senior and Expert Solution Leader(s) in defining how a solution will drive value for Werfen and which teams will be responsible for marketing, selling and servicing.
2. Supports customer insights generation and analysis in regards to product launch if required
3. Collaborates in the definition of which channels will be used (KAMs, sales reps, digi tal marketing, etc.) to bring a solution to market, and how this may vary by geogra phy/customer
4. Helps to determine pricing levels and, if required, reimbursement routes and codes for respective target markets in close collaboration with local affiliate organization as well as local health systems and healthcare payors
5. Identifies legal and regulatory requirements for commercial deployment in the rele vant markets and works closely with the local and world-wide (WW) teams towards meeting them
6. Prepares and coordinates marketing support programs, contributes to planning and creation of advertising and promotional materials, and writes technical bulletins, whitepapers, newsletters, and other relevant documentation
7. Provides product training to SBUs and commercial marketing teams; works with field sales staff to develop training requirements and sales tools required to introduce new products and respective sales campaigns
8. Coordinates knowledge transfer activities to bring where applicable SBU and local teams up to speed to be able to position the product(s) in the different market
9. Supports preparation and provision of presentations to customers and generates ad vocacy for the solution within the different markets
10. Understands all maintenance, performance, and competitive advantages of the solu tion(s)
11. Monitors field tests and marketing introduction programs
12. Maintains regular communications with commercial organizations on challenges with commercial implementation
13. Independently resolves conflicts / problems with company peers
14. Support the Solution Leader in the coordination of projects and release of the prod uct, including documentation.
15. Manages and drives projects with minimal supervision
This position will work closely with other parts of the Digital Solutions Unit (esp. Digital Business Strategy, Solution Leaders, and Scrum Masters), the WW Service Team, the R&D Team, the WW Marketing Team, the Marketing Commmunication Team and Commercial Affiliates (service, marketing, sales).
Qualifications
Minimum Knowledge & Experience Required for the Position:
16. Bachelor's degree in Engineering, Biological Science, Business Administration or Mar keting discipline, or equivalent
17. MBA, preferred
18. Prior experience in marketing/ product management or project management posi tions (or similar), preferred
19. 5-8 years of professional experience in a similar function within a medical device/ diagnostics/ healthcare organization with direct commercial presence in key geogra phies, preferred
Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.
Skills & Capabilities
Domain Expertise:
20. Proven knowledge of standard concepts, practices, and procedures within the rele- vant industry
21. Experience with B2C digital products, preferred
22. Experience releasing products in regulated
23. Experience in business and sales development, increasing client bases, client acquisi tion, marketing, sales pitches, and sales follow-up
24. Experience in marketing, sales, and service operations/ operations management
25. Comfortable with managing change and ability to educate and influence various stakeholders; experience in navigating an evolving environment
26. Understanding and knowledge of various roles in regulated industries and how they interact with product offerings
27. Understanding of laboratory and clinical workflows as it pertains to diagnostics, preferred
Agile/Digital Experience
28. Experience in working in an Agile organization helpful but non-essential
29. Experienced in working within B2C technical/software products and reasonable knowledge of digital products value add.
30. Strong collaborator, team player, and individual contributor with experience working in cross-functional, teams from tech, design, and business
31. Ability to work across teams to align on go-to-market and to execute on strategies and client approaches in new/unique areas
32. Ability to analyze business and sales performance (vs. competitors) and make in formed recommendations on direction of go-to-market
33. Strong communication skills with comfort in speaking with business and technical stakeholders
34. Strong problem solver with the ability to manage and lead the team to push the so lution and progress
Mindset and Behaviors
35. Passion to challenge the status quo and find new solutions and drive out of the box ideas - loves and embraces change
36. Believes in a non-hierarchical culture of collaboration, transparency, safety, and trust
37. Not afraid to "roll up the sleeves" and seeks to go outside of comfort zone to learn
38. Relationship centric; understands value of creating networks throughout the organi zation to help develop and align on strategy and execution of go-to-market approach
39. Comfortable in a sales-driven environment; able to balance bottom-line demands with customer interests and and customer relationship management
Travel requirements
Up to 20% of the time.
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact for assistance.
We operate directly in over 30 countries, and in more than territories through distributors. Annual revenue is approximately $2 billion and more than 7, employees around the world comprise our Werfen