Customer Services Advisor
Job no: 559981
Work type: Part time, 8 hours per week
Site: Letchworth, Plinston Retail Park
Categories: Retail Colleagues
Location: Hertfordshire
Salary: £10.20 - £12.41 per hour
Business Area: Retail
* Age 21+ £12.41 per hour
* Under 21 £10.20 per hour
Love all things motoring and cycling? Great with customers? Your knack with customers and enthusiasm for cars and bikes will lead you to success. Ideally, you'll have experience in fitting car parts and cycle repair, even as a hobby. We provide training to develop your skills and deliver excellent service.
You will work on customers' vehicles in our car park and on bikes in-store, offering services such as car parts fitting, technology fitting, cycle building, and servicing. We will help you develop practical problem-solving skills and work efficiently. Retail experience is preferred, especially if you have experience in customer-focused sales.
We invest heavily in training to support your career development. We offer a range of rewards and benefits, including holiday, pension, discounts on products and services, employee assistance, and schemes like Cycle2Work and Sharesave.
To succeed, you need:
* Experience in delivering excellent customer service in retail
* A proactive approach to customer needs
* Problem-solving skills
* Availability for rota work, including weekends
Preferred but not essential:
* Knowledge in car parts fitting and cycle repair
* Experience in achieving sales targets
Join us as we grow in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move.
We encourage all applicants, regardless of background, to apply. We are committed to creating an inclusive workplace and embrace diversity.
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