Company description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start‑up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem‑solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Overview
We’re seeking a motivated and organised individual to join our Learning & Talent Development (L&TD) team as an apprentice. Be part of Publicis Sapient’s transformative learning initiatives and support our mission to ignite a learning culture across the organization.
In this Learning Operations role, you'll assist with the end to end running of internal learning programmes. Including working closely with learning strategists and business stakeholders to plan and implement learning programs that make a tangible impact, crafting and maintaining learning communications, learning events management, vendor management, and supporting the maintenance of standard operating procedures, contributing to process improvements and quality standards.
If you’re excited about supporting transformative learning initiatives, we’d love to hear from you!
Responsibilities
* Engagement and Communication – Assist in managing team communications, including our monthly learning newsletter, MS Teams channel posts, and learner growth stories.
* Stakeholder Support– Work with learning strategists and business stakeholders to facilitate smooth coordination and running of learning programs.
* Vendor and Financial Support– Partner with Financial Operations and Procurement to help empanel, track and renew vendor partnerships.
* Project Coordination– Support team meeting organization, including invites, agendas, and scheduling of facilitators. Assist in annual team offsite or workshop coordination.
* Learning Evaluation Support– Assist with reporting on program status, learning metrics, and business impact.
* Operational Support– Assist in scheduling, room allocation, and logistics management for learning initiatives.
* Procedure Maintenance– Help implement and maintain standard operating procedures for consistency and quality.
* Compliance and Monitoring– Help ensure compliance with company policies and track training attendance and metrics.
* Data Management– Support data accuracy within the LMS and other systems, including user setup and recordings.
* External Liaison– Work with external training providers to help coordinate training sessions.
Qualifications
* A positive and proactive mindset towards learning; staying curious, eagerness for growth, and open to feedback.
* Good organisational and time management skills, with the ability to handle multiple tasks.
* Strong attention to detail and focus on data accuracy and process efficiency.
* Effective communication skills to support collaboration with teammates, stakeholders and partners.
* Proficiency in Microsoft Office.
Set yourself apart with
* Interest or background in Learning and Development or Operations Management.
* Familiarity with basic data analysis.
* Interest in communications or marketing tools.
* Proficiency in other languages.
Additional information
* An inclusive workplace that promotes diversity and collaboration.
* Access to ongoing learning and development opportunities.
* Competitive compensation and benefits package.
* Flexibility to support work-life balance.
* Comprehensive health benefits for you and your family.
* Generous paid leave and holidays.
* Wellness program and employee assistance.
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
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