We are looking for a Project Coordinator to cover maternity leave within the team for up to 12-months. This is a full time role based at our Pembridge site in Herefordshire, working 39 hours per week Monday to Friday. Working within the tapered roofing department, you will be dealing with incoming enquiries from our key partners, contractors and external sales team. You will be responsible for the pre-qualification of the incoming information before it is passed to admin so it can then be logged with design and estimating. Once that enquiry is created within our CRM system you will ensure key customer SLA’s are met. It is essential that you able to speak to our key partners, contractors and external sales to pro-actively manage workload and expectation to ensure the highest level of customer service is provided. Main Duties of our Project Coordinator Point of contact for Key accounts. Pre-qualification of design requests to ensure the correct information is being passed to the design team. Cover and assist with estimating. Assist external sales with pipeline management. Pro-actively manage customer requests. Cover and assist with logging and sending. Communicating accurately with other departments where necessary. What we are looking for in our Project Coordinator: You will have: Experience of working in an office environment in an administrative support role (or similar). Ability to learn and adjust quickly. Excellent numeracy skills. Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel. Ability to communicate effectively and with diplomacy. Confident telephone manner. Strong organisational skills; logical and process minded. Ability to work under pressure. Whilst not essential, the following would be of benefit: NVQ Level 2 in Business & Administration or Customer Services (or similar). Previous experience of using CRM systems. What we can offer you: 25-days annual leave plus bank holidays. Competitive salary range of £27k - £29k per annum. Contributory pension scheme Employee Assistance Programme Discounted health care Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide. Do you have the skills we are looking for? If so, click ‘ apply ’ now to be considered as our Project Coordinator – Maternity Cover.