We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered around putting the customer first. You will lead our store teams, especially in the absence of the Store Manager, ensuring high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support including education tools and salary advance
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you believe this role aligns with your career aspirations, apply now.
We reserve the right to close the vacancy once sufficient applications are received. Early application is advised as applications are reviewed regularly.
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