Butler Rose are excited to be supporting a leading accountancy practice as they look to expand and hire a new Senior Client Manager into their team.
This is an exciting, client facing, and commercial role which will offer the support from a small and close knit team, whilst also allowing the individual to benefit from the investment of a larger business group.
Description
The role of the Senior Client Manager is to build and manage client relationships, oversee client portfolios, and deliver an outstanding service that enhances the firm's reputation and client satisfaction. This influential leadership position requires a strategic thinker who can inspire a high performing team, engage with stakeholders, and drive growth in revenue and profits.
Key Responsibilities
Manage and grow a personal portfolio of complex client accounts and corporation tax returns, ensuring exceptional service and the delivery of all actions, deadlines, and client discussions.
Develop and maintain strong, long-lasting relationships with clients, directors, and staff.
Review team files to ensure compliance with legal, ethical, and statutory regulations, identifying and addressing any issues.
Manage the Team Leaders and offering support in areas such as training, workflow management, assisting with recruitment decisions, fee reviews, WIP management etc.
Supporting clients with business and personal tax planning where appropriate
Provide industry-leading insights, advice, and solutions to enhance the firm's reputation and expand the client base.
Contribute to strategic and business planning, focusing on increasing revenue and profits.
Key Requirements
Accounting - ACCA/ACA or QBE – mandatory.
Ideally 3 + years PQE – practice experience essential
Tax – CTA/ATT would be useful, but not required
Additional Requirements
Demonstrated ability to manage and grow client portfolios while delivering exceptional client service.
Commercial acumen with a detailed, analytical, and strategic approach.
Strong leadership skills, with the ability to inspire and engage a team.
Exceptional communication skills, both verbal and written, to build lasting relationships.
Ethical, professional, and confident decision-maker.
Highly organised, decisive, and driven to achieve excellence.
Benefits
Company Pension Scheme
25 days of annual leave + bank holidays
Additional annual leave days from certain levels of seniority
Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
Life Assurance x4 annual salary
Enhanced family leave policies
Enhanced Company Sick Pay
Employee Assistance Programme – 24/7 support, free and confidential
Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
PMI single or family
Critical Illness Cover
Cash plan
Cycle to work
Eye care
Dental