Overview
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
* Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you've probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. As a Customer Care Assistant, you will deal with customers and make sure everything runs as it should in the customer areas.
* Make children feel welcome, hand out balloons, organise special events, and look after customers' specific needs.
* Keep high standards of cleanliness in the dining area and toilets and help create a warm and welcoming atmosphere.
* Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
Qualifications / Skills
* Friendly, welcoming, courteous and helpful behaviour; you'll work well as part of a team.
* Effective communication skills including attentive listening, face-to-face verbal communication and eye contact.
* Ability to maintain high energy levels while working both efficiently and productively.
Environment & Experience
Quite simply, you'll be working in a fast moving, high energy environment and we're looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...
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