Head of Business / General Manager - Used CarsLocation: Waltham CrossSalary: £70,000 basic + Bonus - £106,000 OTE + Profit ShareBenefits: Fully electric company car | Clear progression pathway | Leading dealership groupAn exciting opportunity has arisen for a talented and ambitious General Manager / Head of Business to take charge of a high-performing used car dealership in the Waltham Cross area. Representing a business that caters to the full market - offering every make, model, and brand - this is a role for someone who thrives on challenge, leads from the front, and delivers results.This is a flagship site for the group, offering significant scope to make your mark, influence performance, and develop a thriving team in a fast-paced, rewarding environment.What's On Offer£70,000 basic salaryUp to £106,000 OTE, plus profit shareFully electric company carFast-growing company with excellent opportunities for career developmentA diverse, dynamic, and supportive team environmentAbout The RoleAs Head of Business, you will be responsible for the overall performance and day-to-day operations of the dealership. You will inspire and lead a large team-over 30 sales executives-ensuring customer service excellence, consistent profitability, and operational efficiency.You'll oversee all departments, with a strong focus on used car sales performance, and work closely with service and aftersales to maintain high standards across the site.Key ResponsibilitiesLead, manage and develop the sales team, setting clear objectives and providing consistent feedbackDrive business performance across all key metrics, particularly used car salesOversee deal files, handovers, pipeline management, and stock controlUphold compliance and ensure an exceptional customer experience throughout the dealershipCollaborate with service and aftersales functions (including two on-site technicians)Champion a culture of continuous improvement and innovationWhat We're Looking ForProven success in automotive sales, ideally within a used car dealership or car supermarketExperience leading a large team and delivering outstanding commercial resultsStrong communication, negotiation, and organisational skillsA hands-on leader with a clear customer-first mindsetCommercially astute with a drive to exceed targets and grow the businessAftersales/service experience would be advantageous, but not essentialWorking PatternA mixture of weekdays and weekends, based on a rotaTypically 4 to 5 long days per week, in line with the dealership's extended opening hours (until 9 pm)Weekend working is essential due to peak business activity-one weekend off every 5-6 weeks (in addition to your usual 2 or 3 days off that week)Initial in-house training will include travel to other sites, with accommodation and mileage covered by the companyIdeal ForA driven General Sales Manager ready to step into a senior leadership roleOr an experienced Head of Business / Dealer Principal looking to take on a flagship site with strong support and real opportunityTo learn more or to apply, contact Command Recruitment today.
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