We are seeking part time Customer Service Advisors on a temp to perm basis, various shifts available including hours ranging from;
5pm-8pm and 1pm-6pm across Monday-Sunday
Main duties will include (but not limited to):
* Answer and manage diverse customer calls, emails, and live chats
* Resolve issues, provide advice, and deploy engineers across East Anglia
* Book heating system services and log urgent jobs for over 600 field engineers
* Calm distressed customers and ensure a smooth, professional service journey
* Update systems accurately and liaise with teams to deliver timely solutions
Previous Customer Service experience is essential.
This role is in office only in Norwich, no remote or hybrid working available.
Please apply online or for further details please contact Indiah at Atkinson Moss