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Service Delivery Manager, Oxford District
Client:
Location:
Oxford District, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
3
Posted:
26.08.2025
Expiry Date:
10.10.2025
Job Description:
I'm looking for an experienced, customer-centric Service Delivery Manager to join one of Europe's largest organisations!
Duration: Initially till the end of October
This role involves managing a variety of suppliers and third parties to deliver top-class services to the organisation's clients. You will have the autonomy to manage service review meetings, work on feedback loops, ensure compliance, and deliver effective, efficient, value-led services.
What you'll do:
* Own the service delivery to support customers and colleagues across multiple clients and industries.
* Build strong relationships with all levels of stakeholders to ensure service levels are met, resulting in highly satisfied customers.
* Act as a trusted technical contact, providing advice on potential solutions to issues or problems.
* Manage third-party suppliers and drive service improvements and quality for our customers.
* Create, maintain, and manage service documentation.
This is an urgent role, so please only apply if you are available within 1 week's notice.
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