2nd Line EPOS Administrator
Salary: £32,000-34,000 per annum + up to 30% bonus
Location: Ground Control – Manchester City Centre (just behind Deansgate station!)
Hours: 40 hours per week, Monday to Friday.
Mission Mars is an award winning multi concept operator based in the Northwest. Our mission is simple, deliver world class food, drink, entertainment and hospitality. Our venues include Albert Hall, Rudy's Neapolitan Pizza, Albert's Schloss and Albert’s Schenke.
We are a fast-paced growing business and invest significantly in our people. We have been rated as a Best Companies Outstanding place to work for three consecutive years and now have over 1000 colleagues across 30 venues. We live by our values of being Fun. Authentic, Positive, taking Initiative, being Neighbourly and Committed.
Reporting into the IT Support Desk Manager, we're looking for a highly motivated, organised and committed 2nd Line EPOS Administrator to support Mission Mars EPOS systems and infrastructure. The role is based in Manchester city centre but will require infrequent travel to sites around the UK.
What you’ll be doing
1. Provide first & second line EPOS support to all users across the organisation, logging all Incidents and Service Requests accurately and resolving in a timely fashion.
2. Support EPOS technology including...