Configuration Management Database Analyst
Job Type: Contract/Temporary
Location: Havant Hybrid (3 days per week from office)
Job Ref: BBBH184379_1779964136
Date Added: May 28th, 2026
Consultant: CSDM/CMDB Analyst
Contract duration: 6 months
Inside IR35 (via an Umbrella company)
We’re hiring a CSDM/CMDB Analyst to support a major service transformation programme, driving adoption of the Common Service Data Model (CSDM) and improving CMDB data quality.
Key Responsibilities
* Lead service modelling aligned to CSDM
* Improve CMDB data quality, governance, and lifecycle management
* Deliver data health reporting, insights, and remediation plans
* Support ITSM processes (incident/change impact) through accurate service data
* Engage stakeholders across service owners, IT teams, and suppliers
Essential Skills
* Strong ServiceNow CMDB experience
* Solid understanding of CSDM
* Proven data quality, analysis, and governance experience
* Excellent stakeholder engagement and communication
Desirable
* ITIL / ServiceNow certifications
* Experience in regulated or multi-supplier environments
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