Are you looking for a full-time position with a early finish on a Friday? We are looking for a experience Service Administrator working within a fast paced environment.Immediate start based in Tamworth on Temporary to Permanent basis. Monday- Thursday: 8:30am until 5:00pm Friday: 8:30am until 3:00pm Responsibilities (not limited to):
1. Create and maintain the Service, Cooling and Lead Engineers planner tasks with full records, bringing your hard work and dedication to our team, distributing the planner information as required and ensuring engineers kept up to date.
2. Strong communication skills will assist with customer interactions prior to Service visits, receiving and logging breakdown calls for the department, and producing quotes for service department as required. Communication with all parties will be required to ensure the efficiency and well-being of the Service Team.
3. Other duties will include assisting the Service Manager with standard Risk Assessments, ensuring all certificates have been produced and provided to the customer and engineers as required, maintain records on Microsoft Dynamics business central and CRM, together with monitoring spare parts received by customers.
4. Timely completion of reports and relevant administrative paperwork relevant to tasks completed.
5. Supporting the Service Manager and other service team members to handle incoming customer support calls ensuring al...