We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. It's retirement, but not as the UK has known it.
As our General Manager you will ensure the outstanding quality and delivery of service across the village. You will demonstrate a thorough knowledge and ability to drive productivity, turnover and profitability. You will be able to understand, plan and execute financial targets, plans for sales, profit and staff development.
Lead and manage all departments, including Reception, Sales, Food and Beverage, Leisure Club and Maintenance team.
The Ideal Candidate:
1. Previous experience in a similar role in a 4* or 5* establishment is a must
2. Natural leader and commercially astute, with strong organisational and problem-solving skills.
3. Passionate about customer service using a genuine and approachable manner.
4. Confident communicator with the ability to lead and develop a team of approximately 50 employees and influence across all areas of the business.
5. Hands on approach and take proactive role with departmental managers in order to identify and support needs at all levels.
In Return You Will Receive:
6. Work life balance
7. Competitive salary
8. Company pension scheme, with a 5% company contribution
9. 33 days holiday (inclusive bank holidays)
10. Bonus
11. Bupa Private Medical
12. 50% discount on food and drinks at all of our restaurants nationwide
13. Guest suites at staff rates at all of our luxury villages nationwide
14. Excellent learning and development opportunities
15. Free membership to our employee discount portal with access to discounts at all major retailers.
16. Free membership to our Healthcare Cash Plan Scheme
17. Refer a friend bonus scheme and a lot more…