Supply Chain Coordinator - Hereford - Transform Your Career with a Leading, Global Industry Supplier. Are you passionate about delivering exceptional customer service and ensuring smooth order fulfilment processes? Thrive in a dynamic environment where logistics, communication, and attention to detail are key? This Supply Chain Coordinator role offers a chance to excel in a supportive and innovative company.
Why This Supply Chain Coordinator Role Stands Out:
Competitive Salary & Benefits: Earn up to £32k per annum, enjoy 25 days annual leave, a health cash plan, and an 8% contributory pension.
Work-Life Balance: Office-based role with working hours from 8.30 am to 5 pm, Monday to Friday.
Team Environment: Join a close-knit team of 2 in Hereford and be part of a wider team of 15 across 4 UK sites.
Career Growth: Develop your skills in a leading supplier of high-quality ingredients and solutions for various industries.
Supply Chain Coordinator Role Responsibilities:
Accurately enter and manage approx 15 sales orders through the full lifecycle at any one time: production, QC, dispatch, and delivery
Monitor OTIF (On-Time-In-Full) performance and proactively address risks or delays
Act as the main customer contact for order updates, delivery queries, and issue resolution
Register and resolve customer complaints with timely follow-up
Coordinate transport, dispatch, and 3PL partners to meet delivery schedules
Prepare customer invoices, process returns, and issue credit notes
Support the Sales team and liaise with internal departments to resolve order or service issues
Complete monthly reconciliations and support audits and reporting
We are really keen to hear from applicants with the following skills and experience:
3+ years’ experience in order fulfilment, customer service, or sales support, ideally within a manufacturing or production environment
Solid understanding of logistics and supply chain processes (Incoterms and import/export experience an advantage)
Strong communication and relationship-building skills
Confident using ERP/order management systems and Microsoft Office, with basic Excel skills
Detail-focused, solutions-driven, and customer-centric
Able to juggle priorities and meet deadlines in a fast-paced setting
You will have your own transport is essential due to the location.
Seize this chance to advance your career with a company committed to innovation, reliability, and customer focus. Apply now and become an integral part of a team dedicated to operational excellence and customer satisfaction.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy