Description
*Exciting Dental Receptionist Position - Dental Beauty Battersea*
*Full-Time Role - Monday-Friday & Some Saturdays*
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Battersea. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the South West London area.
Dental Beauty Battersea is an award-winning practice located in South West London, offering a wide range of dental & aesthetic treatments, both on the NHS and privately. We have a fantastic team committed to delivering a brilliant experience for our patients, and are looking to add another member to this team.
The hours for the role are full-time, Monday-Friday (8:30am-5:15pm) with occasional Saturdays (8:30am-4:15pm).
Key Responsibilities
* Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
* Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
* Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
* Collect and record patient payments and pursue any debts in accordance with the practice payments policy
* To ensure compliances with DBP Information Governance Policy and GDPR
* Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
* To promote equality and diversity at all times and across all work activities, promoting Fairness, Respect, Equality, Dignity and Autonomy
Skills, Knowledge and Experience
* Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
* If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
* Dentally software experience is preferred but not essential
* Ensuring CQC requirements are met at all times
* Experience in providing exceptional patient care/customer service
Benefits
* Highly competitive hourly rate between £12.21-£15 is on offer, varying depending on experience & qualifications
* Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
* Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
* Company wide all-expensed Christmas Party & Awards Night
* Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
* Company training events, lunch & learns, additional courses
Dental Beauty Partners are an industry leading dental group, with over 50 fantastic practices & multiple brands across the UK. Since the foundation of our first practice in Swanley in 2017 we have grown exponentially year on year, delivering the best quality care to hundreds of thousands of patients. What’s more, we fuel business growth by investing in the most important asset – our people. Coupled with our continual investment in marketing & technology we’re all poised to reach new levels of success. Please click apply if you're interested in joining us on our journey.