AXA Health is looking for a Systems and Configuration Manager to ensure smooth operations of membership services. This role involves acting as a liaison between operational teams and Technology, managing system incidents, and overseeing maintenance.
Key responsibilities include leading incident management, building relationships across teams, and identifying process efficiencies. Strong knowledge of contact centres and experience with systems like Genesis or Salesforce is preferred.
AXA promotes a hybrid working model, allowing for flexibility between home and office.
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