Job Title
Shift Lead – B&Q Castlepoint
Overview
Part‑time, 18.5 hours per week, Permanent Contract. Full‑time equivalent — £27,709.50 per annum + Pension + 6.6 weeks holiday. Permanent Shift Lead role at B&Q Castlepoint, a high‑traffic retail store.
Responsibilities
* Be the heartbeat of the store day‑to‑day and ensure operations are running smoothly.
* Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
* Be the first point of contact for customers and colleagues.
* Make sure our store is safe at all times.
Qualifications & Skills
* Passionate about customers and doing the right thing for them.
* Like to have a global view and not be constrained to specific areas of the store.
* Safety conscious and use an eye for detail to spot compliance opportunities.
* Enjoy interacting with colleagues and working in a team.
* Like to bring energy to each day and motivate those around you.
* Confident to have autonomy and trust to make decisions for the customer at pace.
Benefits
* Award‑winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance ProgrammeShopping discounts
* Colleague wellbeing benefits and lots more
Contact & Application
Please email recruitment@b-and-q.co.uk for recruitment adjustments or inquiries.
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