Company Description
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. Since then Stannah has become a global company with a fifth generation family actively involved in running it. We are best known for our stairlifts, but our range includes lifts, escalators and homelifts, and we also provide maintenance and repair services.
Job Description
Branch Administrator Jobs in Ringwood at Stannah – Join Our Team!
We have an exciting opportunity for a Branch Administrator to join Stannah, based at our Ringwood Service Branch. This role involves providing all aspects of administration support to our busy Service Branch. You’ll liaise effectively by telephone, email and face‑to‑face with both internal and external customers, always offering a friendly and professional service.
You’ll also support key areas such as Health & Safety, Customer Service, Operations, Finance, Risk and Employee Development.
Your working hours are 09:00 – 17:15 Monday to Thursday and 09:00 – 16:45 on Friday.
This is a great opportunity for an experienced administrator who thrives in a fast‑paced, customer‑focused environment and enjoys working collaboratively across teams.
Branch Administrator Responsibilities
* Provide full administrative support to the branch and service team.
* Maintain strong communication with both internal and external stakeholders.
* Raise and check invoices, handle customer records and perform general office duties.
* Take customer calls and deal with their queries.
* Schedule planned maintenance and liaise directly with customers.
* Promote and ensure Health & Safety compliance across all branch activity.
Qualifications
* Previous experience in a busy administrative role.
* Excellent planning, prioritisation and organisational skills.
* Proficiency in Microsoft Office and strong data interpretation skills.
* Strong interpersonal and communication abilities.
* Comfortable working under pressure and handling sensitive situations with professionalism.
Benefits
* Market‑aligned salary, paid monthly.
* Profit‑share bonus scheme, paid to all employees every quarter, based on group company profits.
* 25 days holiday plus bank holidays.
* Holiday scheme to buy extra days’ annual leave.
* Pension scheme – matched contribution/salary sacrifice.
* SimplyHealth Cash Plan – claim towards health costs such as dental, optical, physiotherapy, chiropody and more.
* Life Assurance Scheme.
* Long‑service award scheme, with holiday benefit.
* Company benefits discount rewards scheme – shop, hotel, days out, and more.
* Employee Assistance Programme – workplace initiative to support and enhance well‑being.
* Enhanced maternity and paternity provision.
* Free parking.
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities and abilities. We are a Disability Confident committed employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
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