JOB TITLE – Doorperson DEPARTMENT – Concierge CONTRACT TYPE - Permanent RATE OF PAY - £12.22 per hour plus excellent benefits! HOURS – 22.5 hours over 3 days LOCATION – Newport, NP18 1HQ ID – req5564 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Doorperson in our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - * Previous experience in a similar luxury hospitality role * Outstanding communication and interpersonal skills * A calm, courteous, and discreet approach at all times * Impeccable personal presentation and professionalism * A passion for delivering an unforgettable guest experience IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - * Provide a warm, professional, and courteous welcome to all guests * Assist with luggage handling, valet parking, and guest inquiries * Maintain a strong presence at the hotel entrance, ensuring security and guest assistance * Deliver exceptional five-star service, anticipating guest needs with discretion * Assist with transport arrangements, door service, and general guest support * Demonstrate a current knowledge of all Celtic Collection services, as well as local attractions and landmarks * Engage in casual yet professional conversations to create a welcoming atmosphere BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - * Access to career development training from day one * Discounts on food & beverage and hotel stays * Discounted leisure membership * Free GP virtual appointment service * 24/7 wellbeing helpline * NEST pension scheme * Social Club * Staff appreciation events * Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – * I am equipped, trained, and supported to do THE BEST JOB I CAN * I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS * I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment * I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role * I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED * I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.