Area Manager – South West (Exeter)
Mountain Warehouse is a highly successful outdoor retailer offering quality outdoor clothing and equipment at the lowest prices since 1997. With over 400 stores and more than 3000 employees, we are looking for a passionate, operational, forward‑thinking, and people‑focused Area Manager to lead our teams across Exeter, Dartmouth, Barnstaple, Dorchester, Wells and surrounding areas.
Responsibilities
* Drive sales to achieve business budget and profit growth.
* Establish and maintain best practice in customer care.
* Build a people‑development strategy to support succession.
* Support and coach improvement in visual merchandising to achieve company standards.
* Deliver operational compliance across your stores.
* Act as a liaison between head office, building and encouraging relations.
* Ensure adherence to company procedure and policy, protecting the company’s assets and brand and building strong relationships with people partners.
* Build strong relationships with key head‑office partners to develop a robust strategy.
* Recruit, coach, develop and manage a high‑performing team to the standard required by Mountain Warehouse.
* Visit stores on a regular cycle to ensure consistency, leaving a footprint to support actions and target increased visits to reverse under‑performance.
* Constantly look for opportunities to grow profit by reducing costs.
Typical Week
* Drive key performance indicators through the store teams and ensure stores are commercial for the market.
* Analyze business results and trends taking appropriate action to drive sales and profitability.
* Visit stores and add value by leaving clear and supportive actions to meet the business strategy and direction of your line manager.
* Recognize outstanding sales performance across your teams.
* Develop, share and implement best practice across the area.
* Communicate regularly with the regional manager and head office concerning problems and highlighting opportunities.
* Be an inspirational leader, demonstrating positive service and management techniques.
Qualifications
* Proven successful track record in delivering service, sales and profit expectations at field level.
* Minimum two years field management experience, preferably in the retail or service sector; apparel experience would be a huge advantage.
* Proven people‑management, communication and leadership skills.
* Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise.
Benefits
* Bonus scheme.
* Company car.
* Pension scheme.
* 50 % employee discount across Mountain Warehouse and Animal.
* Twice‑yearly uniform allowance.
* Employee referral incentive.
* Employee assistance programme.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Retail
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