Overview
Receptionist position at HC-One Care Home in Whitley Bay, England, United Kingdom.
Responsibilities
* Meet and greet all visitors including new enquirers, friends and family members of residents, health and social care professionals and members of the local community. Act as the first point of contact for customers, providing advice and support face to face and over the telephone.
* Support the Home Manager and Administrator in clerical duties, maintain accurate filing, work to deadlines, use initiative, and be able to work independently.
Qualifications
* Experience as a receptionist with a proven ability to deliver excellent customer service; professional and friendly manner over the telephone and in person.
* Safeguarding: ability to recognise signs of abuse, harm, or neglect; complete safeguarding training appropriate to the role; undertake additional training and report or escalate concerns when required.
About The Company
We’ll provide full training, offering a great opportunity to learn something new. We will invest in you and provide access to a wide range of benefits to support your physical and psychological well-being throughout your career as a Receptionist.
Benefits
* Paid Enhanced DBS/PVG
* Free uniform
* Hourly rate is subject to experience and qualifications
* Nutritious meal provided during shifts of eight hours or more
* Company pension scheme
* 28 days annual leave inclusive of bank holidays
* Group life assurance cover
* Wagestream - financial wellbeing and flexible access to pay as you need it
* Award-winning learning and development and support to achieve qualifications
* GP online service for you and your children under 16
* Opportunity to learn from experienced colleagues as part of an outstanding team
* Colleague discounts – access to over 1600 high street discounts
* Wellbeing: free, confidential Employee Assistance Programme (24/7 support)
* Recognition schemes such as ‘Kindness in Care’ and Long Service Awards
* Refer a friend scheme up to £1000 per referral
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Administrative
Industries
* Hospitals and Health Care
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