Date Posted:
2026-01-26
Country:
United Kingdom
Location:
GB-SGC-GLOUCESTER-18B ~ 18B Barrwood Fields Ley Court ~ BARNWOOD
Position Role Type:
Onsite
Systems Engineer
Gloucester
SC, eligible for DV
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester.
We are looking for a talented engineer to be part of IT support team delivering support to engineers and wider business, ensuring the smooth operation of hardware, software, networks, and business‑critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk.
This area of the business provides ISO27001:2022 aligned IT support at scale. Collaborating with engineers to create, maintain and deliver secure, mission critical systems.
Due to the sector this team is working in, we require all candidates to be willing to attain an eDV clearance.
Key Responsibilities:
1. Perform routine maintenance, patching, and updates of the IT estate
2. Conduct regular audits, reports and risk assessments
3. Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
4. Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
5. Contribute to the completion of milestones associated with your IT projects
6. Maintain accurate documentation of incidents, resolutions, and asset inventory
7. Assist with onboarding/offboarding processes, including device setup and recovery
8. Support meeting rooms, AV equipment, printers, and telephony systems
9. Diagnose and resolve hardware, software, and network issues on‑site
Required Skills and Experience
10. Experience of maintaining the laptop estate via the endpoint management software
11. Knowledge of networking, including security and IT governance frameworks
12. Working experience with IT project delivery
13. Administration of Atlassian JIRA and Confluence
14. PowerShell script writing and troubleshooting skills
15. Strong knowledge of Windows and macOS
16. Prior experience with working independently on‑site with minimal supervision
Additional Skills and Experience
17. CompTIA Network+, ITIL 4, ISO27001 or similar certification
Benefits and Work Culture
Benefits
18. Competitive salaries.
19. 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
20. Contributory Pension Scheme (up to 10.5% company contribution)
21. Company bonus scheme (discretionary)
22. 6 times salary ‘Life Assurance’ with pension.
23. Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
24. Enhanced sick pay.
25. Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.
26. Car / Car allowance (dependant on grade/ role)
27. Private Medical Insurance (dependant on grade)
Work Culture
28. 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.
29. Early 1.30pm finish Friday, start your weekend early!
30. Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.
31. A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities.
32. Up to 5 paid days volunteering each year.
RTX
Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.
Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.
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