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Member outreach & administrative support associate - commission based

Bury St Edmunds
TILT Creative Limited
Posted: 4 September
Offer description

Overview

TiltNexus.com is a growing professional platform dedicated to connecting and supporting our vibrant member community. We provide tools, resources, and services designed to help members succeed, and we’re looking for someone who is enthusiastic about building relationships, driving subscriptions, and keeping operations running smoothly.


Position Overview

We are seeking a proactive and personable Member Outreach & Administrative Support Associate to engage with our existing member base, introduce them to our subscription offerings, and assist with day-to-day administrative tasks. This role blends customer relationship building with behind-the-scenes support, making it ideal for someone who enjoys variety in their workday.


Responsibilities

* Proactively reach out to current TiltNexus members via phone, email, and online messaging platforms.
* Present and explain subscription options, highlighting their benefits to members.
* Guide members through the subscription sign-up process.
* Maintain accurate records of member communications and sales activity.
* Handle day-to-day administrative tasks including data entry, scheduling, and responding to inquiries.
* Assist with preparing reports, updating member information, and managing digital files.
* Collaborate with the team to improve outreach strategies and enhance member experience.


Qualifications

* Previous experience in sales, customer service, or administrative support preferred.
* Strong verbal and written communication skills.
* Comfortable making outbound calls and following up with members.
* Highly organized with attention to detail.
* Proficient with basic office software (Google Workspace, Microsoft Office, CRM tools).
* Self-motivated and able to work independently in a remote setting.


What We Offer

* Competitive performance-based incentives.
* Remote work with supportive team culture.
* Opportunity to grow with a fast-expanding company.

TiltNexus.com is an equal opportunity employer. We value diversity and encourage applicants from all backgrounds to apply.


Details

* Job Types: Full-time, Freelance
* Pay: £24,420.00-£73,227.14 per year
* Location: Remote


Seniority level

* Entry level


Employment type

* Full-time
* Freelance


Job function

* Management and Manufacturing


Industries

* Business Consulting and Services
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