Social network you want to login/join with:
Customer Service Specialist | Fast growth tech giant, Bournemouth
col-narrow-left
Client:
Hyered
Location:
Bournemouth, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
1
Posted:
25.05.2025
Expiry Date:
09.07.2025
col-wide
Job Description:
* Bournemouth based
* Salary: 28 - 33k
Are you a customer service superstar looking to take your career to the next level? A fast-growing tech powerhouse is offering an exciting opportunity to join their dynamic and ambitious team!
This role is more than just a job—it’s your chance to grow, develop, and make an impact in a company that’s revolutionizing the industry. If you thrive in a fast-paced, high-growth environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
Responsibilities:
* Managing inbound support tickets and maintaining accurate system records
* Building and maintaining strong relationships with clients, keeping them updated throughout the process
* Diagnosing, resolving, and triaging technical issues
* Providing expert systems support to clients and partner companies
* Advising clients on best practices to optimize their processes
* Collaborating with implementation consultants to resolve system queries
* Identifying and advocating for software improvements
* Creating and updating helpful documentation to empower end users
* Supporting and collaborating with teammates to drive success
The successful candidate:
* Has customer service experience in a support environment
* Background in accounting or finance? That’s a plus!
* A proactive problem-solver who thrives under pressure
* Excellent verbal and written communication skills
* A self-motivated team player with a drive to excel
If you want to be part of an innovative, high-growth company with endless opportunities, this is a role not to be missed!
#J-18808-Ljbffr