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3rd Line Desktop Support Engineer- Defence Sector, Stevenage
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Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6ef9864cc88e
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Job Description:
We are seeking a highly skilled 3rd Line Desktop IT Engineer for a contracting role in the Defence sector. The ideal candidate will have extensive experience in infrastructure and desktop support, with a strong background in resolving complex technical issues. This role requires the ability to commute to our Stevenage office on a hybrid basis and offers excellent day rates.
Key Responsibilities:
* Provide advanced technical support for desktop and infrastructure issues, ensuring timely resolution.
* Diagnose and troubleshoot complex technical problems, escalating when necessary.
* Manage and maintain desktop environments, including hardware and software configurations.
* Collaborate with other IT teams to ensure seamless integration and support of systems.
* Implement and maintain security protocols and procedures in line with Defence sector requirements.
* Prepare and present technical documentation and reports to stakeholders.
* Ensure compliance with industry standards and best practices.
* Support the deployment and maintenance of IT infrastructure projects.
* Provide mentorship and guidance to junior IT staff.
Qualifications:
* 5+ years of experience in infrastructure and desktop support.
* Strong problem-solving skills and the ability to work independently.
* Excellent communication and interpersonal skills.
* Ability to commute to Stevenage on a hybrid basis.
* Security Clearance (SC) preferred.
* British nationality is required.
Preferred Skills:
* Experience in the Defence sector or related industries.
* Familiarity with ITIL processes and best practices.
* Knowledge of network and server administration.
* Proficiency with various desktop operating systems and software applications.
* Flexible working arrangements (hybrid).
* Opportunity to work on critical Defence sector projects.
* Collaborative and supportive work environment
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