Optical Practice Manager
Location: Newcastle-under-Lyme
Salary: £30,000 to £35,000 DOE
Zest Optical recruitment is working on behalf of a respected independent opticians group to recruit a full-time Optical Practice Manager for their established practice in Newcastle-under-Lyme.
Newcastle-under-Lyme offers a busy town centre environment with a strong local community and excellent transport links across Staffordshire and the West Midlands. The practice has built an excellent reputation for providing personalised eye care and high-quality eyewear, supported by a loyal patient base and experienced team.
About the Role
Key responsibilities:
* Overall responsibility for the smooth running of the practice.
* Independent opticians with a strong focus on patient care.
* Manage, support and motivate the team to deliver consistently high standards.
* Hands-on involvement in training and development.
* Handle complex dispensing cases and patient queries.
* Conduct 45-minute appointments using modern clinical equipment.
* Premium frame range including Lindberg, Tiffany, Maui Jim and similar brands.
* Ensure compliance with brand standards for premium frame range and Zeiss specialists.
* Established practice serving Newcastle-under-Lyme and the surrounding area.
Job Details
* Full-time, 40 hours per week, 5 days.
* Working Monday to Saturday with one weekday off plus Sunday closed.
* Practice opening hours: 9 am to 5:30 pm with one later evening during the week.
Benefits and Incentives
* Team incentives.
* 5 weeks holiday plus bank holidays.
* Additional day off for birthday.
* Healthcare plan.
* Family and friends discounts.
* CET and ongoing professional development supported.
* Professional fees paid.
* Cycle-to-work scheme.
Requirements
* Previous experience working within an optical practice.
* Qualified Dispensing Opticians or experienced Optical Practice Managers are considered.
* Proven experience managing and leading people.
* Confident with day-to-day staff management and performance support.
* Strong communication and organisational skills.
* Interest in quality eyewear and premium brands.
* Patient-focused with high standards of service.
* Comfortable making confident dispensing and leadership decisions.
We look forward to receiving your application.
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