Our client is a specialist tour operator located in Leeds and they are seeking a Customer and Operations Executive to join their team on a part time basis. The role would require you to work approximately 20 hours per week and flexible with hours/days. This would be office-based with a salary of up to 34,000 pro rata dependent on experience.
Customer and Operations Executive duties:
* Responding to customer enquiries via phone, email, and post
* Managing and updating the booking system
* Processing and managing supplier payments
* Promoting holidays where appropriate
* Support month-end reporting
* Providing general administrative and office support
Customer and Operations Executive skills required:
* Excellent written and verbal communication skills
* Strong organisational skills with high attention to detail
* Proficient in Microsoft Office and Excel
* Able to promote and sell holidays
* Ability to multi-task and work well under pressure
* Travel industry experience preferred but not essential
Additional information:
* Salary up to 34,000 pro rata
* 28 days annual leave + bank holidays (pro rata for part time)
* Pension scheme
* Exclusive holiday discounts for you, friends and family
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