Anne Jagger Recruitment in Oxfordshire are looking to recruit a temporary Trust & Safety Advisor/Administrator to join our client, an international business specialising in Travel and Hospitality.
The Job:
* £13.00 per hour plus holiday pay
* Hybrid - 1-2 days a week in the Oxford (OX4 area) office, remaining days work at home
* 37.5 hours per week - 9am-5:30pm, 5 days a week, working 1 out of every 2 weekends (both Saturday and Sunday)
* 6 months with the potential to become permanent
Duties & Responsibilites:
1. The primary responsibility for the role will be assisting with validation checks of advertisers so they can advertise their property or experience, and for customers to book properties or experiences safely through the company website
2. Investigate suppliers and bookings using the information provided by the customer
3. Analyse information and make conclusions in an efficient manner about the legitimacy of the supplier/booking
4. Make justifiable decisions in regards to evidence found and relating this to how we can proceed with new customers
5. Understand and meet targets supplied so that we meet all customers’ needs as efficiently as possible
6. Have the insight to provide new ideas which would improve and add to the current processes
7. Make and respond to telephone calls and emails to assist customers...