đź“Ť Location: UK (London or Manchester area preferred)
💼 Role: Planner – Maintenance & Installations
đź“… Employment Type: Full-time | Hybrid (some travel required)
A rapidly expanding tech scale-up is seeking a Planner to join its innovative Operations team. This company is at the forefront of transforming last-mile delivery through cutting-edge smart locker solutions, with a mission to make online deliveries more efficient, sustainable, and accessible. After achieving 1000% growth three years in a row, it is now one of the fastest-growing companies in its sector across Europe.
Key Responsibilities:
1. Coordinate and plan smart locker installations, maintenance, and corrective interventions across regions in Italy.
2. Assign and manage tasks for internal and external technicians, optimizing resources based on geography and availability.
3. Monitor and manage service tickets, ensuring resolutions within agreed SLAs.
4. Continuously optimize technician scheduling based on proximity, availability, and skills.
5. Act as a liaison between the technical team and departments such as logistics and operations.
6. Identify and contribute to process improvements that boost operational efficiency.
Requirements:
7. Fluent in English.
8. Based in or around London or Manchester, with the flexibility to travel as needed.
9. 2–3 years of experience in a coordination, planning, or partner-facing role.
10. Strong organizational and communication skills.
11. Ability to clearly explain technical concepts and manage time-sensitive operations.
12. Excellent problem-solving abilities and attention to detail.
13. Comfortable working independently in a fast-paced, evolving environment.
14. Proficient in Google Suite and digital tools.
What’s in it for you:
15. A role within a high-growth, innovation-driven team focused on transforming delivery logistics.
16. Flexible working conditions and a hybrid model supporting work-life balance.
17. A competitive salary and performance-based bonus.
18. Opportunities for career growth, learning, and making a tangible impact.
19. A collaborative culture that values creativity, ownership, and results.
Ready to help reshape last-mile delivery in Europe?