Annual salary: up to £27,583.00
Administrator
Location: Dartford
Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday
Salary: Up to £27,583.00 per annum
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
We are looking for a motivated and organised Administrator to join our dedicated team in Dartford. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.
Key Responsibilities & Criteria
1. Provide administrative support to the Operational team and Partnering Manager
2. Engage with colleagues, residents, and external stakeholders professionally via phone and email
3. process orders
4. Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
5. Allocating out Damp and Mould jobs that the client is raising
6. Ensuring client is kept up to date with jobs and follow on jobs
7. Support the team with scheduling, record-keeping, and general administration
8. Strong organisational and administrative skills
9. Confident communicator with excellent written and verbal skills
10. Ability to work in a fast-paced environment and handle multiple priorities
11. Good IT skills, including Microsoft Office and job management systems
12. A team player with a positive, proactive attitude
Benefits
13. 25 days annual leave plus bank holidays
14. Leading pension scheme
15. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
16. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
17. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
18. Family friendly policies
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.