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Managed Print Field Service Engineer, Telford
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Client:
FUTERA
Location:
Telford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
Exciting Opportunity for a Managed Print Field Service Engineer!
(Location: London/Kent)
Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!
We are seeking a talented Field Service Engineer for the London/Kent region to join our team.
About Us
FUTERA is a dynamic and agile workplace technology services company. We deliver hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we understand the challenges faced by both local and global enterprises. Our extensive portfolio is curated to address these issues directly. As an independent company, we choose the best-fit products and services for our customers. Supported by knowledgeable and dedicated teams, we guarantee reliability in all operations.
Why Join Us?
* Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
* Employee Owned: As one of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we share success with our team.
* Empowered Culture: Supportive, agile, and collaborative environment where your ideas matter.
* Competitive Package: Attractive salary and benefits.
* Work-Life Balance: Summer Hours, Christmas Closure, Birthday Off!
* Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
* Fun & Engagement: Regular social events and team-building activities.
The Role: Field Service Engineer
In this role, you will be responsible for:
* Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
* Diagnosing and resolving technical issues, performing maintenance, and training end-users.
* Completing preventative maintenance and field modifications.
* Maintaining service records and administrative responsibilities promptly.
* Communicating daily with customers and the service desk for resolutions and follow-up.
* Driving efficiency and customer satisfaction.
* Location: London/South East
The ideal candidate will have experience in managed print, preferably on Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!
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