Company Overview
Simply Students (Hull) Ltd is a dedicated provider of student accommodation for University of Hull students. Our small team thrives in a relaxed working environment, valuing hard work, motivation, and a commitment to helping our clients find the perfect living spaces.
Summary
We are seeking a Sales and Lettings Negotiator to join our team in Hull. This is a collaborative position focused on letting student accommodation, combining sales responsibilities with office administration. You'll join a young, friendly team in a relaxed working environment where personal initiative and motivation are key. While previous experience is not essential, successful candidates will demonstrate confidence, a positive attitude, and a quick ability to learn.
Building strong, positive relationships with university students is central to this role. Having previously studied at the University of Hull and possessing good local knowledge are desirable, but not essential.
Key responsibilities:
* Respond to sales and general enquiries via phone, email, and social media.
* Understand customer needs and recommend the most suitable properties.
* Proactively pursue leads and invite potential tenants for viewings.
* Organise and conduct property viewings.
* Welcome and assist customers at the front of house.
* Keep the viewing schedule organised and up to date.
* Follow up with tenants after viewings to gather feedback and progress the letting process.
* Contact existing tenants to encourage lease renewals.
* Prepare tenancy agreements and ensure all necessary paperwork is completed and returned.
* Manage lettings-related administration efficiently.
* Maintain accurate records of client interactions.
* Handle tenant queries and complaints promptly and professionally to maintain customer satisfaction.
* Create marketing materials including property descriptions, professional photographs, and promotional content.
* Oversee social media accounts, create online adverts, and update the website.
* Support colleagues with general office duties as required.
Key Requirements:
* Full UK drivers' licence and use of own car with 4 passenger seats
* Excellent customer service
* Confidence and a can-do attitude
* Strong verbal and written communication skills
* Efficiency with IT and a basic understanding of Microsoft Office
Suitable candidates will be asked to conduct a telephone interview and/or an in-person interview at our office, 570 Beverley Road, Hull, HU6 7LG.
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
Work Location: In person