Make a difference every day
At Signature Senior Lifestyle, we pride ourselves on delivering exceptional care in luxury surroundings. Our Client Liaison Coordinators are the warm and welcoming first point of contact for prospective residents and their families guiding them through every step of their journey into our homes.
What Signature Offer
From £28,080 per annum
Full time - 40 hours per week
Monday to Friday, 9.00am - 5.30pm
Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
Workplace pension
Free meals on shift for staff working 6+ hours
Life Assurance Scheme
Blue Light discount scheme eligible
Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
Staff recognition scheme Purple Heart Award
Ongoing career training and development
Employee Assistance Programme, occupational health support and wellbeing services
Plus cycle to work scheme, study support, long service awards and more
Transport Links
Commuting - Surbiton nearest train station
Walking - less than 1 mile from nearest train station
Driving - 5 miles from A3 Kingston bypass with connections to M4, M3 and M25
Your Role at Signature
As a Client Liaison Coordinator, youll be at the heart of our sales and marketing process, supporting our Client Liaison Manager to ensure every enquiry, show-round, and move-in runs seamlessly. Youll:
Support sales targets, follow up on leads, and maintain our sales database.
Manage the move-in process from initial paperwork to a warm welcome on day one.
Prepare and update resident files and ensure accurate reporting.
Assist with sales events, open days, and community engagement activities.
Build strong relationships with local business contacts and referral sources.
Provide office cover, including some weekends and evenings.
Deputise for the Client Liaison Manager when required.
What were looking for
Youll be an organised, people-focused professional with excellent communication skills and a natural ability to build rapport. You will also have:
Strong IT skills, including Microsoft Office.
Excellent organisation, time management, and attention to detail.
A positive, caring attitude with a high degree of empathy.
Previous experience in sales, hospitality, or customer service (desirable).
A valid driving licence.
About Signature
Competitive pay and benefits package
Career development and training opportunities.
Generous staff recognition and reward schemes.
Access to wellbeing support, including mental health first aiders and free physiotherapy sessions.
A supportive, friendly working environment where your contribution is valued.
At Signature, we live by our values Building Caring Relationships, Being Focused and Accountable, Demonstrating Integrity, Striving for Excellence, and Being Positive. If you share these values and want to make a meaningful difference, wed love to hear from you.
Apply now to start your journey with Signature.
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