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Operations supervisor

Gillingham (Kent)
Arriva Kent & Surrey Limited
Operations supervisor
Posted: 12 September
Offer description

At Arriva, we’re leading the way in sustainable transport solutions and keeping communities connected across the UK. We’re now looking for an Operations Supervisor to join our team and play a vital role in the smooth running of our depot operations.

This is an exciting opportunity for someone with strong leadership skills and proven experience in the bus industry to help us deliver safe, reliable, and customer-focused services every single day.

What you’ll be doing:

1. Overseeing the day-to-day running of the depot, including staff management and operational duties.

2. Monitoring performance against key targets such as punctuality, reliability, and customer satisfaction.

3. Taking proactive action to ensure team and individual goals are achieved.

4. Ensuring compliance with all Arriva health & safety policies, carrying out risk assessments, and implementing control measures.

5. Supporting the delivery of the Station/Depot Improvement Plan.

6. Building positive relationships with stakeholders and promoting Arriva’s strong reputation.

7. Providing support to the Operations Manager as required.

What we’re looking for:

8. Experience working in a similar role within the bus industry.

9. Excellent leadership and people management skills.

10. Strong knowledge of Health & Safety legislation.

11. Confident user of Microsoft Office applications.

12. Highly motivated, proactive, and organised with the ability to prioritise effectively.

13. Excellent written and verbal communication skills.

14. Ability to thrive under pressure and meet tight deadlines.

15. Experience working in a high-paced, multi-disciplined environment

What we can offer you:

At Arriva, we put our people first. When you join us, you’ll benefit from:

16. A competitive salary and benefits package.

17. Free bus travel for you and your family across Arriva services.

18. Access to our Employee Assistance Programme.

19. Opportunities for career development and progression across the wider Arriva network.

20. Being part of a supportive and inclusive team where your contribution makes a difference.

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