Job Description
About The RoleTeam – Member Active EngagementWorking Pattern - Hybrid – 2 days per week in any of our Vitality Offices; Bournemouth, London or Stockport. Full time hours.We are happy to discuss flexible working!Top 3 skills needed for this role:
* Ability to collaborate across disciplines to co-create solutions
* Proven track record for creating innovative products and delivering to market
* Experience in driving adoption, engagement and sentiment outcomes through brilliant product experiences
What this role is all about:Join our Global Enterprise division, where we design and deliver innovative products and exceptional experiences for members and advisers. As Head of Product, you'll lead product strategy and execution across customer journeys, ensuring seamless, customer-centric experiences aligned with our future operating model.Key Actions
* Product Strategy & Roadmap: Translate journey strategies into actionable roadmaps across Advisers, Employers, Members, and more
* Team Leadership: Build and conduct a high-performing product team across value streams
* Performance & Delivery: Define and report on product KPIs, manage backlogs, and ensure alignment with strategic goals
* Innovation & Agile Delivery: Drive ideation, support scaled agile rollout, and stay ahead of tech trends
* Coaching & Development: Mentor your team and foster continuous growth
Regulatory ResponsibilitiesYou are required to understand and comply with all relevant rules, regulation and legislation applicable to your role. This means:
* Acting with integrity and due skill, care and diligence at all times
* ensuring that customers are treated fairly at all times
* ensuring that communications via any medium meet the principle of 'clear, fair and not misleading'
* undertaking relevant internally arranged training on systems, processes and regulatory requirements relevant to your role
* identifying and escalating (through your line manager) risks that impact the business, customers or other third parties
* reporting (through your line manager) any issues and/or system/process failures that may impact on service to customers
What do you need to thrive?
* Proven experience in product leadership and building consumer-grade products
* Strong collaboration skills across engineering, design, and business teams
* Outcome-focused mindset with a passion for customer experience
* Analytical thinker with commercial acumen and agile delivery expertise
* A proactive learner and innovation advocate
So, what’s in it for you?
* Bonus Schemes – A bonus that regularly rewards you for your performance
* A pension of up to 12%– We will match your contributions up to 6% of your salary
* Our award-winning Vitality health insurance – With its own set of rewards and benefits
* Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!If you are successful in your application and join us at Vitality, this is our promise to you, we will:
* Help you to be the healthiest you’ve ever been.
* Create an environment that embraces you as you are and enables you to be your best self.
* Give you flexibility on how, where and when you work.
* Help you advance your career by playing you to your strengths.
* Give you a voice to help our business grow and make Vitality a great place to be.
* Give you the space to try, fail and learn.
* Provide a healthy balance of challenge and support.
* Recognise and reward you with a competitive salary and amazing benefits.
* Be there for you when you need us.
* Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.About The CompanyWe're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.Diversity & InclusionAt Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.Vitality’s approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.