Start Date: Immediate
Contract Length: 4 Weeks Minimum
Why This Role?
Be the first impression of a best-in-class office building, ensuring occupiers and visitors receive a seamless, professional experience that reflects the standards of a leading facilities management team. This is a fantastic opportunity to join a client-focused FM environment where your role directly contributes to occupier satisfaction and asset value.
What You’ll Be Doing:
* Acting as the first point of contact for visitors, occupiers, and contractors within a premium office environment.
* Managing the reception area, ensuring it remains welcoming, safe, and aligned with the building’s standards.
* Handling visitor management systems, access passes, and contractor sign-ins, ensuring compliance with FM procedures.
* Supporting the onsite FM team in delivering occupier communications and service updates.
* Assisting with front-of-house reporting, incident logging, and supporting health & safety awareness within the reception space.
* Contributing to building community initiatives and supporting event delivery to enhance occupier experience.
* Liaising with security, cleaning, and maintenance teams to ensure consistent service delivery.
What We’re Looking For:
* Front-of-house, concierge, or customer service experience within a facilities management or commercial property setting.
* Professional, warm communication skills and a commitment to exceptional service delivery.
* Strong organisational skills and the ability to manage multiple tasks calmly and efficiently.
* An understanding of the FM environment, including compliance awareness and the role front-of-house plays in operational excellence.
* IT literate, with experience using visitor management and booking systems.
Why This Facilities Management Team?
Join a respected FM provider managing a flagship office building where your role is valued as part of delivering a seamless occupier experience. You will be part of a supportive team culture focused on professional development and service excellence within the FM industry.
Call Alex 07533492894 // alex.m@andersenjames.com