Overview
Team Member – FOH at RedCat. You love the venue you work for, and you are passionate about giving your guests an incredible experience. You share courteous and hospitable values with your Managers so making recommendations to guests, offering friendly conversation and answering questions promptly will come naturally. You should have an interest and understanding of how promotions and recommendations support profitability and growth, while ensuring all bills are recorded and paid for accurately. You understand the importance of keeping a clean and tidy section and adhering to RedCat health and safety standards, ensuring your department is inviting and presented at all times.
RedCat are acquiring multiple pubs and inns in sought-after locations across the UK, investing in buildings, design, branding, and most of all, people to revive and regenerate spaces and inject excitement back into hospitality.
Key Responsibilities
* You’re a team player — Works naturally as part of a team, communicates well and collaborates with colleagues and other departments to achieve the best levels of customer experience.
* You are smart and friendly — Well presented with a professional and approachable manner, stay calm and courteous, even during the busiest shifts.
* You are well organized and very tidy — Multitasking and prioritizing customer requests while maintaining a neat and tidy environment that is beautifully presented.
* Safety awareness — Demonstrate awareness of allergen safety and covid-safety; adhere to RedCat’s health and safety procedures and licensing laws; communicate risks to managers.
* A product expert — Passionate about the offering and knowledgeable about the menu and presentations (e.g., garnished drinks, table settings).
* Stock and cash handling — Confident using EPOS systems to accurately record orders and take payments.
* You are ready to learn — Training provided online and on-the-job coaching; be willing to absorb information to become the best you can be.
Qualifications
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Management and Manufacturing
* Industries: Hospitality
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