Do you have exceptional internal communications skills that you want to use at the heart of the NHS? Would you like to be part of an award-winning healthcare staffing business and forward thinking, digital-first marketing team? If so, then this could be the perfect next step in your internal communications career. About the role As the Internal Communications & Engagement Manager, the postholder will perform a pivotal role at the core of NHS Professionals (NHSP). Reporting to the Head of Marketing Communications within the Marketing and Brand directorate, the Internal Communications & Engagement Manager leads the strategic planning and delivery of effective communications to our corporate employees. Spanning across the different focus areas of information, communication and celebration, this position works with stakeholders at every level of NHSP, including our Board and Executive Committee, to ensure our team of 900 people are consistently engaged. The role will be instrumental in helping employees across the business to feel included and able to thrive at NHSP, through the delivery of communications that support the company’s values, EDI and wellbeing goals. With access to a variety of communications tools, the successful applicant will utilise platforms across the Microsoft suite including SharePoint and Teams, as well as dedicated email platform software, Staffbase, to motivate our teams in our mission of Putting People in Places to Care. Key skills and responsibilities As a key member of the Marketing and Brand team, the Internal Communications & Engagement Manager is responsible for developing and implementing an internal communications strategy that aligns with NHSP’s overall strategy. This includes: Identifying and targeting key audiences and channels for communication developing engaging content working cross-functionally with stakeholders at all levels advise senior stakeholders on all aspects of employee communication and engagement deliver communications across multiple channels, including the weekly company newsletter, ad hoc emails, and hosting the monthly business-wide webinars ensure all communications are inclusive, timely, accessible, and celebrate NHSP’s successes align internal communications with business change initiatives and support EDI, wellbeing goals and awareness days manage relationships with senior stakeholders, including the People Team, IT, Operations and EDI Council own the internal comms request process, ensuring timely responses within SLA act as Product Owner for key internal communications platforms (Staffbase, Viva Engage, SharePoint, Rocketseed) measure and report on the success/ROI of communication efforts, adjusting strategies as needed As NHSP’s lead Subject Matter Expert in internal communications, the Senior Internal Communications & Engagement Manager will advise on all aspects of employee communication and engagement, taking into account complex internal and external landscapes/environments. This includes delivering communications around organisational change and delivering communications strategy related to emerging operational priorities. The postholder will be adept at setting and driving communication strategies independently, taking ownership of projects from end to end and will receive support from our team of Marketing Executives, as required. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About The Candidate What We’re Looking For Degree-level education or equivalent experience Solid communications background with relevant qualifications Demonstrable experience in change management and internal communications Strong commercial awareness and ability to measure ROI Exceptional writing, presentation, and stakeholder management skills Experience with internal platforms and data visualisation tools (e.g., Power BI, advanced Excel) Proven track record in running internal communications campaigns, including video, email, and community platforms Experience working with senior management Ability to work independently, manage multiple projects and differing priorities If you would like work as part of a business that is making a difference to the NHS and patient care, apply today. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About Us In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment. Equality, Diversity & Inclusion (EDI) As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims: To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To create a psychologically safe environment in which everyone can thrive and be at their best To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme. We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process. 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