Flooring Sales Advisor - Glasswells Ltd are looking for an enthusiastic and customer-focused Flooring Sales Advisor to join their busy department at Bury St Edmunds, Suffolk, on a full-time, permanent basis.
This is a fantastic opportunity to work for East Anglia's largest home department store, selling quality flooring products and providing excellent service to customers.
Fantastic Company Benefits Include:
Competitive Salary plus sales-based commission
Holiday: 20 days annual leave plus bank holidays (increases with length of service)
Pension: company scheme
Additional: Weekly sales bonus, monthly company bonus, staff training and development, company discount across stores and restaurants, break rooms with free refreshments, and a friendly, welcoming work environment.
About the role:
As a Flooring Sales Advisor, you will greet and assist customers in-store and prepare accurate quotations using our in-house computerised estimating system. You will process orders, maximise add-on sales and maintain showroom standards to ensure a tidy, appealing department. Full training will be provided on company systems and procedures. Working hours for this role are 9.30am to 6.00pm 5 days a week including weekends on a rota basis.
Key Responsibilities:
Greet and assist customers in-store
Prepare quotations
Process orders and maximise add-on sales
Maintain showroom standards and product displays
Use company sales systems to manage and progress orders
Deal with customer queries and requests during the order and installation process
About you:
As a Flooring Sales Advisor, you will be a motivated, sales-focused professional with proven sales experience, have excellent customer communication skills, and possess a strong attention to detail. Flooring knowledge is an advantage but not essential. You will be confident engaging with customers in store, be well organised, and driven to achieve targets. Full training on Glasswells' systems and products will be provided. A full driving licence is preferred but not essential for the right candidate.
About Us:
Glasswells Ltd is East Anglia's largest home department store, with locations in Bury St Edmunds, Ipswich, Haverhill, and Saffron Walden. They are dedicated to providing high-quality home furnishings and flooring products. You will join a supportive, dynamic team in a role that offers opportunities for development, progression, and rewarding incentives.
If you have the relevant skills and experience for the Flooring Sales Advisor role and would like to be considered, please apply by submitting an up-to-date CV with a covering letter or supporting statement explaining why you are a good fit for the role. We look forward to hearing from you.
No recruitment agencies, please
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Additional keywords: Flooring Sales, Carpet sales, LVT sales, Lamiante Sales, Rugs, Home Furnishings, Customer Service, Quotation Preparation, Sales Targets, Showroom Standards, Commission, Retail Sales, Product Knowledge, Order Processing, Customer Engagement.
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