Job Summary:
We are looking for a passionate and skilled Barista to join our team in Wardian-Canary Wharf. This role is perfect for someone who loves crafting exceptional coffee and who enjoys creating memorable experiences and thrives in a friendly and dynamic environment. The role will be 40/45 hours per week across Mon-Sun.
Key Responsibilities:
Speciality Coffee & Customer Service:
* Prepare and serve high-quality specialty coffee, ensuring consistency and excellence in every cup.
* Work collaboratively as part of a team, helping colleagues when required.
* Showcase latte art skills to elevate the customer experience.
* Provide outstanding customer service and foster a warm, welcoming environment.
* Support other business sites when needed.
* Upselling supershakes products as well as food options.
Food Operations & Compliance:
* Adhere to and enforce all health, safety, and food hygiene regulations.
* Follow and complete daily, weekly, and monthly cleaning schedules using digital checklists.
* Ensure stock rotation and waste management processes are in place and followed.
* Use company apps and digital systems for checklists, temperature logging, and compliance tracking.
* Prepare food and assist with stock replenishment.
* Maintain high standards of housekeeping and cleanliness in line with health & safety regulations.
Leadership & Team Collaboration:
* Work closely with the management team to maintain smooth operations.
* Communicate effectively with teams to ensure a seamless service.
* Support other members of the team in food displays.
* Check through and read weekly events summary. Also read all function sheets that involve you and your teams, while working towards the targets within.
* Work with the juicer team on site to also learn all specs of shakes / juices.
General Duties:
* Maintain a clean, organised, and professional environment at all times.
* Monitor and manage food stock levels, placing orders as necessary.
* Follow company policies, including uniform standards and workplace conduct.
* Uphold brand standards and contribute to a positive workplace culture.
* Support with social media – replying to customers / improve engagements
Requirements:
* Previous experience as a barista, with expertise in specialty coffee and latte art.
* A friendly, energetic personality that creates great customer experiences.
* Ability to multitask and work efficiently in a fast-paced environment.
* A team player who enjoys working alongside others and supporting colleagues.
* Willingness to adapt and support the business across multiple sites when required.
* Passionate about hospitality and committed to delivering excellence.
* Experience with event catering preparation. (this is a plus)
* Excellent organisational skills and attention to detail.
What We Offer:
* Free staff food and hot drinks on shift.
* 50% discount on everything across our sites (30% off alcohol).
* 28 days holiday.
* Competitive hourly pay (£13 - £13.50 per hour) + tip share.
If you're ready to be part of an exciting, growing team and make a real impact in our company, we'd love to hear from you Apply today and help us create incredible experiences, one cup and at a time.
Job Types: Full-time, Permanent
Pay: £13.00-£13.50 per hour
Benefits:
* Casual dress
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Barista : 2 years (required)
* Hospitality: 1 year (required)
* customer service: 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person