Associate Banker
Birmingham
As a Barclays Associate Banker, you would be assisting in contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking. Your accountabilities include closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. This role allows you to develop a solid foundation in Corporate Banking knowledge and skills and forms a key step in the career path to becoming a Corporate Banker.
Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
What will you be doing?
• Upholding proactive development & maintenance with new & existing client relationships; assisting in the delivery of good outcomes for clients and the business
• Improving solid Client Satisfaction scores by providing exceptional service – deepening your solid grasp of clients and their needs
• Developing a working knowledge of key Corporate Banking products applicable to your segment
• Assisting in client meeting preparation and attending meetings with Bankers where appropriate
• Ensuring servicing activity is directed towards the appropriate contact point and educating clients to use the correct servicing channels
• Helping with the creation of the portfolio contact strategy, including input into Client Account Plans
• Participating fully in Relationship Team planning (cell) meetings
• Undertaking timely Client Service Reviews and maintaining accurate client records in Salesforce
What we’re looking for:
• Ability to deliver results through building relationships
• Excellent customer relationships and internal network relationships
• Experience in client service and communication
• Solid planning and organisational skills
Skills that will help you in the role:
• Awareness of business/personal customer solutions, knowledge of credit risk processes and policy
• Be qualified or working towards Professional Study Qualifications e.g., IFS
• Knowledge of control environment and AML risk
• Familiarity with Corporate Banking
Where will you be working?
Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shop and deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.
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